Office Review
The problem worth fixing first
Office Review is a fixed ten-working-day diagnostic of the parts of your digital business that affect customers, revenue and repeated work. We examine what is happening today, identify the problems worth fixing first, demonstrate one recommended change and give you a route forward.
A fixed ten-working-day review, at a fixed fee agreed before it starts. We examine the website, tools and selected workflows behind your business. You get prioritised changes, one demonstration prototype and a scoped next step.
What we look at
- Customer journey
- Website and product
- Onboarding
- Enquiry and checkout
- CRM and lifecycle
- Internal workflow
- Systems and handoffs
- AI opportunities
Not every review covers every area. We agree the scope with you before it begins.
We follow the journeys those parts sit in: an enquiry flow, a product-selection journey, a repeated internal task, a customer-facing tool built around information you already hold.
A review is one starting point. A clearly scoped product project can proceed to a build proposal.
You get the picture, and what to do about it.
A map of how the work actually moves through your business today, and a plain account of which parts are worth rebuilding first. You keep the prototype and the roadmap either way.
- Leadership kick-off
- Staff workflow interviews
- Website and stack review
- Current-state maps
- Prioritised opportunities
- One prototype
- Target system design
- 90-day roadmap
The prototype demonstrates one recommended change. It is not a production product, a full redesign or a set of live integrations.
Starting one
Ten working days. One fixed fee.
It takes about six hours of your team’s time across the two-week review: roughly two and a half hours with the project lead, and three and a half hours shared across the people who do the work.
Apart from the project lead, no individual usually gives more than 30 to 45 minutes.
We schedule around your week, not ours. Invoiced once we agree it is the right piece of work.
01
You apply
02
Your enquiry is reviewed personally
03
A diagnostic call, if it looks like a fit
04
Agreement and invoice
05
Dates confirmed, and we begin